South10 Signs Vehicle Wrap and Fleet Graphic Warranty Policy
This warranty statement applies exclusively to our Vehicle Wrap and Fleet Graphic products manufactured and installed by South10 Signs.
Our comprehensive warranty covers all defects in materials and installation. This includes full replacement of faulty materials, removal, and installation. This warranty does not cover damage to the wrap or graphics from negligence, misuse, accidents, road damage, wear and tear, or any failure not a product of installation or materials.
This warranty does not cover failures due to pre-existing damage to vehicles. This warranty does not cover failure due to the event the client chooses installation methods or items that are not recommended by installer. This includes keeping any/all emblems and wrapping over them.
All claims must be made within the 12 month warranty time frame and are subject to approval by a South10 Signs authorized representative. In case of a warrantable failure, South10 Signs’ responsibility is limited solely to, at its option, repairing or replacing the defective wrap or parts of the wrap. Customer’s option for repair of warrantable failures is strictly limited to repair at a South10 Signs' facility. Materials used in warranty repairs will carry the same warranty coverage as the materials they replace, but the expiration dates will be the same as those of the original materials. No extension to the original overall warranty term.
This warranty is the sole warranty made by South10 Signs, in regards to our vehicle wrap products. South10 Signs makes no other warranties, expressed or implied.
Installation Warranty
We guarantee our installations for 1 year. This installation guarantee means that we will take care of any installation issues such as
edge lift or air bubbles for a period of 1 year after your installation completion and walk around. Our Warranty Does Not Include
damage caused by any physical/ chemical damage happening after installation.
Perforated Window Vinyl
If your wrap includes perforated window vinyl, please be aware that this product may hinder your ability to see through the windows
in rainy conditions. Due to the relative delicate nature of perforated vinyl, we offer a 90 day guarantee against adhesive failure, edge
lift and/or fading. Perforated vinyl is not included in the 1 year guarantee.
Security and Personal Affects
We make every effort to ensure your vehicle is safe while in our possession. Whenever possible, your vehicle will be kept inside our locked installation facility during overnight stays. Please be sure to remove all valuable and personal items from your vehicle. We will not be held responsible for any missing items. Also, South10 Signs will not be held responsible for theft, vandalism, or acts of God that may cause direct or indirect damage to your vehicle. Please be sure your vehicle insurance policy will cover such instances.
Cleaning and Care of Vinyl
We only recommend hand washing your wrap with our Wrap Wash product or similar mild cleanser. Do not use any harsh cleaning
products or solvents on your wrap, they will eat away at the laminate and destroy the prints. Do not allow gasoline to spill or drip on
your wrap. Even the smallest drop of gasoline should be wiped away as soon as possible with a wet towel. Mechanical car washes of
any type are not advised and will void your warranty.
Repairs and Replacements
If a section of your wrap needs to be replaced at any time within the guarantee period, or outside of the guarantee (at customer cost), we will do everything we can to ensure the replaced section matches the original wrap. However, some nominal fading is expected
overtime. This slight fading is hardly noticeable and is considered acceptable. Also, changes in printer and ink specifications could
limit our ability to color match your panels exactly. Artwork must be printed from the original les. No changes or updates are permitted without additional charges.
Bodywork
If your vehicle has had any after market body repair including dent removal, bondo or painting, please be aware that all warranties
and guarantees, expressed or implied are VOID. This includes fiberglass repair on boats and jet skis. During the installation process,
vinyl is often placed, removed and replaced more than once. It is possible for the adhesive vinyl to pull off the repaired paint or body-
work. Please be aware that South10 Signs will take no responsibility for damage that may occur during the installation process on
vehicles with aftermarket body repair and/or painting.
Pre Installation Check
Has Your Vehicle Had Any Aftermarket Body and/or Paint Work Done. ______________________
If yes, please understand that all warranties and guaranties stated above are void and South10 is not liable for any possible damage that may occur during installation.
____________________________________________________________________________________________________________________________________________________
Customer Signature and Date
Post Installation Check
Please walk around the vehicle and make note of any areas of concern. When complete please have this form signed and dated by your installer.
_____________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________
Installers Signature and Date
Effective date: January 1, 2013. Supersedes all previous warranty statements.
This warranty statement applies exclusively to our Vehicle Wrap and Fleet Graphic products manufactured and installed by South10 Signs.
Our comprehensive warranty covers all defects in materials and installation. This includes full replacement of faulty materials, removal, and installation. This warranty does not cover damage to the wrap or graphics from negligence, misuse, accidents, road damage, wear and tear, or any failure not a product of installation or materials.
This warranty does not cover failures due to pre-existing damage to vehicles. This warranty does not cover failure due to the event the client chooses installation methods or items that are not recommended by installer. This includes keeping any/all emblems and wrapping over them.
All claims must be made within the 12 month warranty time frame and are subject to approval by a South10 Signs authorized representative. In case of a warrantable failure, South10 Signs’ responsibility is limited solely to, at its option, repairing or replacing the defective wrap or parts of the wrap. Customer’s option for repair of warrantable failures is strictly limited to repair at a South10 Signs' facility. Materials used in warranty repairs will carry the same warranty coverage as the materials they replace, but the expiration dates will be the same as those of the original materials. No extension to the original overall warranty term.
This warranty is the sole warranty made by South10 Signs, in regards to our vehicle wrap products. South10 Signs makes no other warranties, expressed or implied.
Installation Warranty
We guarantee our installations for 1 year. This installation guarantee means that we will take care of any installation issues such as
edge lift or air bubbles for a period of 1 year after your installation completion and walk around. Our Warranty Does Not Include
damage caused by any physical/ chemical damage happening after installation.
Perforated Window Vinyl
If your wrap includes perforated window vinyl, please be aware that this product may hinder your ability to see through the windows
in rainy conditions. Due to the relative delicate nature of perforated vinyl, we offer a 90 day guarantee against adhesive failure, edge
lift and/or fading. Perforated vinyl is not included in the 1 year guarantee.
Security and Personal Affects
We make every effort to ensure your vehicle is safe while in our possession. Whenever possible, your vehicle will be kept inside our locked installation facility during overnight stays. Please be sure to remove all valuable and personal items from your vehicle. We will not be held responsible for any missing items. Also, South10 Signs will not be held responsible for theft, vandalism, or acts of God that may cause direct or indirect damage to your vehicle. Please be sure your vehicle insurance policy will cover such instances.
Cleaning and Care of Vinyl
We only recommend hand washing your wrap with our Wrap Wash product or similar mild cleanser. Do not use any harsh cleaning
products or solvents on your wrap, they will eat away at the laminate and destroy the prints. Do not allow gasoline to spill or drip on
your wrap. Even the smallest drop of gasoline should be wiped away as soon as possible with a wet towel. Mechanical car washes of
any type are not advised and will void your warranty.
Repairs and Replacements
If a section of your wrap needs to be replaced at any time within the guarantee period, or outside of the guarantee (at customer cost), we will do everything we can to ensure the replaced section matches the original wrap. However, some nominal fading is expected
overtime. This slight fading is hardly noticeable and is considered acceptable. Also, changes in printer and ink specifications could
limit our ability to color match your panels exactly. Artwork must be printed from the original les. No changes or updates are permitted without additional charges.
Bodywork
If your vehicle has had any after market body repair including dent removal, bondo or painting, please be aware that all warranties
and guarantees, expressed or implied are VOID. This includes fiberglass repair on boats and jet skis. During the installation process,
vinyl is often placed, removed and replaced more than once. It is possible for the adhesive vinyl to pull off the repaired paint or body-
work. Please be aware that South10 Signs will take no responsibility for damage that may occur during the installation process on
vehicles with aftermarket body repair and/or painting.
Pre Installation Check
Has Your Vehicle Had Any Aftermarket Body and/or Paint Work Done. ______________________
If yes, please understand that all warranties and guaranties stated above are void and South10 is not liable for any possible damage that may occur during installation.
____________________________________________________________________________________________________________________________________________________
Customer Signature and Date
Post Installation Check
Please walk around the vehicle and make note of any areas of concern. When complete please have this form signed and dated by your installer.
_____________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________
Installers Signature and Date
Effective date: January 1, 2013. Supersedes all previous warranty statements.